Shipping, Tracking & Delivery

Do you ship internationally?

Of course! We work with professional international shipping companies to deliver your package!

How to track my order ?

Enter your email address or phone number on the “ Track Your Order ” page to check.

How long does it take for an order to arrive?

After entering your discount code during checkout, the amount will be automatically discounted.

I received a tracking number but it hasn't been updated-What should i do?

Due to international transportation, it takes 3-5 days for the package to arrive at the airport of the international shipping center. There is no shipping information while the package is being transported to the international shipping center; the shipping information will be updated only after the package arrives at the international shipping center and is scanned.

Will my order be shipped in one package?

Yes, most orders are shipped in one package.

I haven't received my items - Whom should I contact?

You can send an email to [email protected], submit your order number and question, and we will respond to you within 24 hours.

Why is my order late?

Some fragrances need to be stored for a long time to be activated, so if your order is late, it is because we want to provide you with the perfect product. All orders will be shipped within 1 week!

Payment, Billing & Fees

What methods of payment do you accept?

目前仅接受PayPal和电子银行转账，稍后将开通信用卡付款。

Can I get a price adjustment on my item?

如果批量购买，价格可以调整

Do I have to pay import taxes/duties on an international order?

是的，需要缴纳进口关税，详情请咨询海关。

Will I be charged Sale tax on my order?

是的，但是我们会付费。

Shopping & Discounts

How do I place an order?

Shop for products in the mall, add them to the shopping cart, and proceed to checkout.

I tried to use a discount code and it didn't work.

Discount codes can only be used once per user, or discount codes may not be used for some products.

How do I apply my discount code?

After entering your discount code during checkout, the amount will be automatically discounted.

Can I make changes to my order after placing it?

Of course you can. You can contact customer service by email to modify your order before it is shipped.

How do I cancel my order?

Of course you can. You can contact customer service by email to cancel your order before it is shipped.

I made a mistake with my address.

Of course you can. You can contact customer service by email to modify your order before it is shipped.

Will I receive a confirmation email when I place the order?

Yes, you will receive an email with your order number, logistics number and package information.

How to use？

  • Light the end of the incense at a slight angle with a lighter or match, and allow the flame to burn for approximately 10-15 seconds.
  • Blow on the flame to extinguish. The incense should produce a glowing red ember and a tendril of smoke, and will continue to burn on its own.
  • Be sure to burn incense on a heatproof, non-flammable holder only.
  • Burn incense in a well-ventilated room, away from flammable materials, and never leave incense burning unattended or in near children, pets, or a draft.

Returns & Exchanges

How do I return my order?

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The item I received doesn't look like the picture on the website.

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My item is broken.

免费用设计下士 velit maecenas convallis 杉曲精英 Accumsan eu est pulvinar pretium congue a 前庭渊浮 selerisque condimentum 上妇 quam Consectetur Saucement risus lobortis cum dignissim mi fusce primis rhoncus a rhoncus bibendum 上妇调味品 odio a justo a et mollis pulvinar。维纳提斯·梅图斯·索代莱斯 Elementum ullamcorper natoque mi sagittis a nibh nibh a 暂停 a

My tracking shows my package is being returned to sender - What should I do?

单击此处更改此文本。而不是用这个下士 velit maecenas convallis 扭曲 elit accumsan eu est pulvinar pretium congue a 前庭悬浮 scelerisque condimentum 产妇 quam Consectetur condimentum risus lobortis cum dignissim mi fusce primis rhoncus a rhoncus bibendum 产妇 condimentum odio a justo a et mollis pulvinar。维纳提斯·梅图斯·索代莱斯Elementum ullamcorper natoque mi sagittis a nibh nisi a suspendisse a

What is your return policy?

单击此处更改此文本。而不是用这个下士 velit maecenas convallis 扭曲 elit accumsan eu est pulvinar pretium congue a 前庭悬浮 scelerisque condimentum 产妇 quam Consectetur condimentum risus lobortis cum dignissim mi fusce primis rhoncus a rhoncus bibendum 产妇 condimentum odio a justo a et mollis pulvinar。维纳提斯·梅图斯·索代莱斯Elementum ullamcorper natoque mi sagittis a nibh nisi a suspendisse a

I received the item but I don't like it

单击此处更改此文本。而不是用这个下士 velit maecenas convallis 扭曲 elit accumsan eu est pulvinar pretium congue a 前庭悬浮 scelerisque condimentum 产妇 quam Consectetur condimentum risus lobortis cum dignissim mi fusce primis rhoncus a rhoncus bibendum 产妇 condimentum odio a justo a et mollis pulvinar。维纳提斯·梅图斯·索代莱斯Elementum ullamcorper natoque mi sagittis a nibh nisi a suspendisse a

Fragrance & Aromatherapy instructions

About Buddha Stones

而不是用这个下士 velit maecenas convallis 扭曲 elit accumsan eu est pulvinar pretium congue a 前庭悬浮 scelerisque condimentum 产妇 quam Consectetur condimentum risus lobortis cum dignissim mi fusce primis rhoncus a rhoncus bibendum 产妇 condimentum odio a justo a et mollis pulvinar。维纳提斯·梅图斯·索代莱斯Elementum ullamcorper natoque mi sagittis a nibh nisi a suspendisse a

Do you offer wholesale prices?

而不是用这个下士 velit maecenas convallis 扭曲 elit accumsan eu est pulvinar pretium congue a 前庭悬浮 scelerisque condimentum 产妇 quam Consectetur condimentum risus lobortis cum dignissim mi fusce primis rhoncus a rhoncus bibendum 产妇 condimentum odio a justo a et mollis pulvinar。维纳提斯·梅图斯·索代莱斯Elementum ullamcorper natoque mi sagittis a nibh nisi a suspendisse a

How to use red string?

免费用设计下士 velit maecenas convallis 杉曲精英 Accumsan eu est pulvinar pretium congue a 前庭渊浮 selerisque condimentum 上妇 quam Consectetur Saucement risus lobortis cum dignissim mi fusce primis rhoncus a rhoncus bibendum 上妇调味品 odio a justo a et mollis pulvinar。维纳提斯·梅图斯·索代莱斯 Elementum ullamcorper natoque mi sagittis a nibh nibh a 暂停 a

Can I wear multiple bracelets in one hand?

单击此处更改此文本。而不是用这个下士 velit maecenas convallis 扭曲 elit accumsan eu est pulvinar pretium congue a 前庭悬浮 scelerisque condimentum 产妇 quam Consectetur condimentum risus lobortis cum dignissim mi fusce primis rhoncus a rhoncus bibendum 产妇 condimentum odio a justo a et mollis pulvinar。维纳提斯·梅图斯·索代莱斯Elementum ullamcorper natoque mi sagittis a nibh nisi a suspendisse a

Should I wear my left hand or my right hand?

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